Help Resources

Have a question? We want to get you the answer you're looking for. Hopefully the article below has the information you're after. If you need further help, please e-mail us at, or call 302-566-5872 between 8am and 8pm Pacific Time.

Do you offer site-user support?

You bet! In fact, that’s one of our strengths. If you have questions about using the site, we hope you’ll get in touch with us.

Genlighten support is provided by Cynthia, one of our co-founders, and although she’s not available 24/7, she works hard to offer prompt, helpful answers to your questions.

The best way to reach her is to email, but you’re also welcome to call her at (302) 566-5871. If she doesn’t pick up, please leave a message so she can get back to you.