Help Resources

Have a question? We want to get you the answer you're looking for. Hopefully the article below has the information you're after. If you need further help, please e-mail us at support@genlighten.com, or call 302-566-5872 between 8am and 8pm Central Time.

What kinds of services do your providers offer?


Genlighten is designed as a marketplace for genealogical research. Our providers offer both fixed-fee and hourly research. They can do everything from retrieving records from a local repository—“Would you make a copy of my aunt’s probate file?”—to performing open-ended hourly research projects—“I would like to know more about my Chicago-born German grandfather’s ancestors.“