Help Resources

Have a question? We want to get you the answer you're looking for. Hopefully the article below has the information you're after. If you need further help, please e-mail us at support@genlighten.com, or call 302-566-5872 between 8am and 8pm Central Time.

Who owns the images I receive from a provider?


Under our terms of use, our providers retain ownership of the images they upload to our site in the process of fulfilling lookup requests. They then agree to grant a fairly broad license to you as their client (so you can use the images in your genealogical research) and to Genlighten (so we can deliver the images to you). You do not need to credit either the provider or Genlighten should you decide to publish the images you order. You may also use those images as part of your own commercial efforts.