Welcome | It is my desire to please each and every client. My fee structure is simple and straight forward. Communication with the client is most important to their needs being fulfilled. |
Payment | Payments for fixed priced research are required up front and in full. Fixed price research is limited to a quick look up, acquiring and transmitting the document to the client. Hourly research requires a retainer upfront and the balance due on completion. Refunds are only issued after communication with the client and any problems with the research cannot be overcome. The refunds are on a case-by-case basis. |
Delivery | Reports will be delivered according to the client's ability to receive documents. I prefer all delivery to be processed electronically; however, I understand that there are a few clients who would feel more comfortable with other methods. |
Additional Policies | My "door" is always open to communication with my clients-whether by phone or email. |
